Last Updated: 26-Jun-2025
At InVitta Consulting Private Limited, we aim to provide high-quality financial consultancy, accounting services, and training programs. We value your trust and satisfaction. This Refund Policy outlines the terms under which you may request a refund for any services purchased through our website.
1. Consulting and Accounting Services
Refunds for financial consultancy and accounting services are subject to the following conditions:
- Prepaid Services: If you cancel a prepaid session or package at least 48 hours in advance, you may be eligible for a full refund or rescheduling.
- Late Cancellations or No-Shows: No refunds will be issued for cancellations made less than 48 hours before the scheduled session or for missed appointments.
- Work Already Delivered: No refunds will be granted for work already performed, reports delivered, or services already rendered.
2. Training and Courses
Refunds for online or offline training programs, workshops, or courses are subject to the following:
- Live Workshops or Webinars:
- Full refunds will be granted if cancellation is requested at least 5 days before the scheduled start date.
- No refunds will be issued for cancellations made within 5 days of the start date or after the session has started.
- Pre-recorded or Self-Paced Courses:
- Refunds will only be issued if requested within 3 days of purchase and only if less than 20% of the course content has been accessed.
- Technical Issues: If you experience technical issues accessing a course and our support team is unable to resolve it within a reasonable time, you may be eligible for a full or partial refund.
3. How to Request a Refund
To request a refund, please email us at [Insert Email Address] with:
- Your full name
- Date of purchase
- Service or course name
- Reason for refund request
- Any supporting documentation (if applicable)
Our team will review your request and respond within 5 business days. Approved refunds will be processed to the original method of payment within 7–10 business days.
4. Non-Refundable Items
- Any service that has already been substantially delivered or completed
- Customized financial reports or analysis
- Downloadable digital materials (if already accessed or downloaded)
- Payment gateway or transaction fees
5. Policy Updates
We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be posted on this page and are effective immediately upon publication.
6. Contact Us
If you have any questions or concerns about this policy, please contact us at:
InVitta Consulting Private Limited
KOKARYA, Business Synergy Center, No. 2072
3rd Floor, Royal County, JP Nagar 8th Phase
Bangalore – 560083, Karnataka, India
Email: info@invitta.in